Privacy Policy

Raja77 Privacy Policy – Malaysian Member Data Protection

Raja77 takes our responsibility to protect the privacy and personal data of every member seriously. This document clearly explains how we collect, use, store, and protect your information.

Updated: 1 January 2026
Applicable to all Malaysian members
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Reading time: ±10 minutes

This Privacy Policy describes the data protection practices of raja77 and forms part of the overall agreement between you and raja77. It should be read together with Terms and Conditions us. By using the Raja77 platform, you agree to the terms in this Privacy Policy.

1Introduction and Our Commitment

Raja77 ("we", "Platform" or "Raja77") is an online gaming platform operator running under the domain raja77.vin. We are fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy is drafted in accordance with internationally recognised data protection principles and is designed to ensure you always understand how your personal information is managed.

We believe privacy is more than a legal obligation — it is the foundation of trust that defines our relationship with every member. Since raja77 began operations, we have continuously invested in security infrastructure, staff training, and strict internal policies to keep your data safe at all times.

This policy explains in detail the types of data we collect, why it is collected, how it is used, with whom it is shared (if any), and what your rights are as the owner of that data. We encourage you to read this document in full before using the raja77 platform.

Raja77 does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data belongs entirely to you.

2Types of Personal Data We Collect

In operating an online gaming platform, raja77 needs to collect various types of information from members. This data collection is carried out on the basis of legitimate operational necessity, legal compliance, and user experience enhancement.

2.1 Data You Provide Directly

This data is collected when you register an account, complete your profile, or contact our customer support:

Data Category Sample Information Primary Purpose
Identity Full name, date of birth, MyKad/passport number KYC verification, fraud prevention
Contact Phone number, email address Account communications, security notifications
Financial Bank account number, bank name, e-wallet ID Deposit & withdrawal processing
Documents MyKad copy, utility bills, bank statements Identity & address verification (KYC)

2.2 Automatically Collected Data

When you use the raja77 platform, our systems automatically record the following technical information:

  • IP address and geographic location at city/state level.
  • Device type, operating system, and web browser version in use.
  • Session log data including login time, logout time, and active session duration.
  • Gaming activity history including games played, total wagering amounts, and results.
  • Complete financial transaction history including deposits, withdrawals, and balances.
  • Cookie data and tracking technologies described in Section 7.

3How We Use Your Data

Raja77 uses collected personal data solely for legitimate and transparent purposes. We do not process your data for any purpose other than those stated below without first obtaining your consent.

3.1 Platform Operations Purpose

  • Registering and managing your member account, including limit settings and gaming preferences.
  • Processing deposit and withdrawal transactions securely and on time.
  • Verifying your identity through the KYC process to comply with anti-money laundering requirements.
  • Maintaining complete and auditable financial transaction records.
  • Providing effective customer support whenever you contact us.

3.2 Security and Compliance Purpose

  • Detecting and preventing fraud, hacking, account misuse, and other illegal activities.
  • Verifying that all members meet the minimum age requirement (18 years and above).
  • Complying with legal and regulatory obligations applicable to online gaming platform operators.
  • Maintaining records for internal and external audit purposes.

3.3 Service Improvement Purpose

  • Analyzing platform usage patterns to improve design and functionality.
  • Personalizing your gaming experience by recommending games that match your interests.
  • Sending account-related notifications, promotions, and relevant service updates.
  • Conducting A/B testing and user research to improve member satisfaction.

You may opt out of marketing communications from raja77 at any time by contacting our support team. This will not affect important communications related to your account.

4Information Sharing and Disclosure

Raja77 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we need to share certain information with other parties in the interest of operations and legal compliance.

4.1 Trusted Service Providers

Raja77 works with selected third-party service providers to support platform operations. These providers include payment processors, KYC service providers, server hosting companies, and gaming software providers. Each third-party provider is bound by strict confidentiality agreements and is only permitted to use your data for purposes specified by Raja77.

4.2 Legal Requirements

Raja77 may be required to disclose your personal data to government authorities or law enforcement bodies where lawfully required, including in the following situations:

  • Complying with valid court orders or legal processes.
  • Assisting with criminal investigations or financial fraud investigations.
  • Protecting the rights, property, and safety of raja77, our members, or the general public.
  • Complying with reporting obligations under anti-money laundering laws.

4.3 Business Transfer

Should Raja77 be involved in a merger, acquisition, or asset sale, member personal data may be transferred as part of that business transaction. We will notify you via a clear notification should such a change affect how your data is managed.

5Data Security and Technical Protection

The security of your personal data is raja77's top priority. We implement multiple layers of technical and organizational protection to ensure your information remains safe from unauthorized access, loss, alteration, or accidental disclosure.

5.1 Technical Protection Measures

  • 256-bit SSL Encryption: All data transmitted between your device and Raja77's servers is protected by commercial-grade SSL encryption.
  • Stored Data Encryption: Sensitive data such as financial information and identity documents are stored in encrypted format on secure servers.
  • Two-Factor Authentication (2FA): Raja77 offers two-factor authentication to add an extra layer of security to your account.
  • 24/7 Monitoring: Our security systems are monitored around the clock to detect any suspicious activity.
  • Regular Penetration Testing: raja77's infrastructure undergoes regular security testing by independent experts to identify and address vulnerabilities.

5.2 Data Breach Procedures

In the event of a data security breach that may impact your privacy, Raja77 will take immediate action to limit the effects of the breach. You will be notified via email or in-app notification within a reasonable timeframe once the breach has been confirmed and investigated.

Raja77 never stores your PIN, full passwords, or credit/debit card details on our servers. Financial transactions are processed through accredited payment gateways that comply with PCI-DSS standards.

6Your Privacy Rights as a Member

As a Raja77 member, you have important rights regarding your personal data. Raja77 respects and facilitates the exercise of these rights. Below are the key rights you hold:

Right of Access

You have the right to obtain a copy of the personal data we hold about you at any time by contacting the raja77 support team.

Right to Rectification

If your data is inaccurate or outdated, you may request a correction or update to the relevant information through your account settings or customer support.

Right to Erasure

You may request the deletion of your personal data, subject to legal requirements for financial record retention and specified retention periods.

Right to Object

You may object to the processing of your data for direct marketing or profiling purposes at any time without providing any reason.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format and transfer it to another party as required.

Right to Restriction of Processing

In certain circumstances, you may request raja77 to restrict the processing of your data while an issue or dispute is being resolved.

To exercise any of the above rights, please contact the Raja77 support team via live chat or email at [email protected]. We will process your request within 30 business days.

7Cookies and Tracking Technologies

Raja77 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.

7.1 Types of Cookies Used

  • Essential Cookies: Required for core platform functions such as login, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how users interact with the platform so we can improve performance and usability.
  • Functional Cookies: Saving your preferences such as language, display settings, and gaming preferences for a more personalized experience.
  • Analytics Cookies: Used to analyze platform traffic and usage patterns on an aggregated and anonymized basis.

7.2 Managing Cookies

You can control and manage cookies through your web browser settings. Please note that disabling essential cookies may affect the core functionality of the raja77 platform and your overall gaming experience. For more information on managing cookies in popular browsers, please refer to your browser's help documentation.

8Children's Privacy

The raja77 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process, or store any personal data from individuals under the age of 18.

Should we find that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered an account at Raja77, please contact us immediately at [email protected] so we can take appropriate action.

Parents and guardians are encouraged to monitor their children's online activities and use parental control software to prevent access to online gaming sites.

9Data Retention Period

Raja77 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. Below are our data retention period guidelines:

  • Active Account Data: Retained for the duration your account is active and updated on an ongoing basis.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with accounting and taxation legal requirements.
  • KYC Documents: Retained for a minimum of 5 years after account closure in accordance with anti-money laundering legal requirements.
  • Security Logs: Retained for 2 years for security investigation and audit purposes.
  • Support Communication Data: Retained for 3 years for customer support reference and dispute resolution.

Once the specified retention period has ended, your data will be securely deleted or anonymised in accordance with our data security procedures. This deletion process is carried out regularly and automatically through Raja77's internal data management system.

10Amendments to the Privacy Policy

Raja77 reserves the right to update or modify this Privacy Policy at any time where required due to changes in law, technology, or our business practices. Any changes made will be published on this page along with a new effective date.

For significant changes that directly affect your privacy rights, Raja77 will provide advance notice of at least 14 days before the changes take effect, via email or in-app notification. This gives you sufficient time to review the changes and make decisions based on accurate information.

Continued use of the raja77 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and discontinue use of the platform.

11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we manage your personal data, we encourage you to contact us directly. Raja77's privacy and data protection team is ready to assist you.

You can reach us via:

  • Email: [email protected] (response time: 1–3 business days)
  • Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform
  • FAQ Page: Raja77 FAQ for instant answers to common questions

We are committed to responding to all privacy-related inquiries within a reasonable timeframe and ensuring your concerns are handled with care and thoroughness.

This Privacy Policy was last updated on 1 January 2026 and takes effect immediately. Previous versions may be requested from our support team for your reference.

Raja77's Commitment to Your Privacy

Six core data protection principles that form the foundation of trust for millions of Malaysian members in raja77.

High-Level Encryption

Every byte of data moving between your device and Raja77's servers is protected by 256-bit SSL encryption — the same security standard used by leading banks in Malaysia.

Secure KYC

Raja77's identity verification process uses an integrated KYC system that complies with international standards. Your documents are stored in an encrypted environment and are never shared without your consent.

No Data Sales

Raja77 has never and will never sell, rent, or trade member personal data to any third party for commercial or marketing purposes. Your data belongs to you.

24/7 Security Monitoring

Raja77's infrastructure is monitored around the clock by a dedicated cybersecurity team. Any suspicious activity is automatically detected and addressed before it can impact your account.

Legal Compliance

The raja77 Privacy Policy is drafted and updated regularly in line with the latest developments in data protection legislation. We work with lawyers and privacy experts to ensure full compliance.

Full Control in Your Hands

Through your raja77 account settings, you have full control over your data — from communication preferences to requests for access, correction, or deletion of your personal data.

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Your Privacy Is Our Priority

Join raja77 today and enjoy a safe, transparent, and protected gaming experience. Your data is always in your control.

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